Privacy Policy

Introduction

At SalesCloud ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website salescloud.info or use our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, and message content when you use our contact form
• Technical Data: IP address, browser type, device information, and pages visited
• Usage Data: Information about how you interact with our website
• Newsletter Data: Email address if you subscribe to our newsletter

How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To send you relevant updates and marketing communications (with your consent)
• To improve our website and services
• To analyze website traffic and usage patterns
• To comply with legal obligations

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Consent: When you submit a contact form or subscribe to our newsletter
• Legitimate Interest: For website analytics and service improvement
• Contract: To provide services you have requested
• Legal Obligation: To comply with applicable laws

Third-Party Services

We use the following third-party services:

• Formspree: For processing contact form submissions. See their privacy policy
• Google Fonts: For web typography. See their privacy policy

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact form submissions: 2 years
• Newsletter subscriptions: Until you unsubscribe
• Analytics data: 26 months

Your Rights

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interest
• Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at info@salescloud.info.

Cookies

Our website uses minimal cookies for essential functionality. We do not use tracking cookies or third-party advertising cookies.

• Essential Cookies: Required for the website to function properly
• Preference Cookies: To remember your language selection

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL/TLS encryption for all data transmission
• Secure hosting with regular security updates
• Limited access to personal data on a need-to-know basis

International Transfers

Your data may be processed by third-party services located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: